Firstlogic Solutions

Customer Support

Firstlogic Solutions delivers technical support for the Firstlogic Data Quality (DQ) and SAP Data Services (DS) platforms.

  • Firstlogic DQ FirstPrep, ACE, DataRight IQ & Match/Consolidate
  • Firstlogic DQM for Siebel CRM & UCM,
  • Firstlogic DQM for Informatica PowerCenter,
  • Firstlogic DQM for PeopleSoft CRM,
  • SAP Data Services (DS),
  • SAP Information Steward (IS),
  • SAP Data Quality Management (DQM),
  • SAP Data Integrator (DI),
  • SAP DQM for SAP ECC & CRM. 

 

Telephone Support

The Firstlogic Solutions team is available by telephone during business hours from 8:30am to 5:30pm CST.

  • To contact a Support Representative call 1-888-844-8300. 

 

Support Portal


The Firstlogic Solutions team is available via the Firstlogic Solutions Support Portal with ticket responses during business hours from 8:30am to 5:30pm CST .

  • To submit a Support Ticket 24 hours by 7 days please click here

 


Online Support


The Firstlogic Solutions team is available by online meeting via Microsoft Lync or WebEx during business hours from 8:30am to 5:30pm CST.